Why Buy From LetsTalk


LetsTalk simplifies the confusing process of buying wireless products and services.

  • Buying a cell phone can be confusing. We want to make it easy, and want you to have the best possible experience during and after the sale.
  • In one store, you can compare all of the available cell phones and plans side-by-side.
  • We provide in depth information – on our website and over the phone – to help you make informed choices.
  • You can read user reviews and see how current customers rate their cell phones and plans.


LetsTalk is committed to helping customers select the right wireless products and services to meet their needs.

  • We have a huge selection of wireless carriers, cell phones, and accessories from which to choose. We want you to find the right product for you.
  • We’re helpful experts, not pushy salespeople. Our customer service representatives are friendly, professional, and ready to assist you. They are regularly trained by the manufacturers and wireless service providers to be experts in the products we sell. They can help you get answers to your questions quickly and easily.
  • Buy from fellow Americans. We’re proud of our Dallas, Texas-based customer sales representatives, and we do not offshore customer care outside our country to save money at the expense of good service. Your business is handled here in the U.S.A. from start to finish.
  • LetsTalk is often in the news as a consumer advocate, offering advice on how to select cell phones and plans. See "LetsTalk in the News.”

LetsTalk offers outstanding values.

  • You’ll get the same great rate plans from the carrier you select regardless of where you buy. But, when you buy from LetsTalk, you will get a better phone at a better value than you will walking into just about any retail store.
  • LetsTalk offers our own exclusive rebates that are not available in any stores. Plus, our rebates have easier rules and redemption policies than those of our competitors.
  • Customers agree: great cell phone deals are online at LetsTalk.com!

LetsTalk will get you the products you ordered quickly.

  • We stock everything we sell in our own facility, so your products are here waiting for you.
  • We ship 90% of our orders the same day the order is processed by the carriers.
  • We offer fast, free shipping on all phone orders (excluding prepaid phones) and accessory-only orders. Once your phone with plan order or accessory-only order is ready to ship, it will go out via 2-day service and all others ship free Ground service with FedEx or UPS.
  • From the moment your order is placed until it arrives at your door, you can check your order status and track your shipment. Just visit the order status link on our website, click on your order confirmation email, or call us to find out more.

LetsTalk values you as a customer and wants to make sure you’re satisfied.

  • You can call us anytime before or after you purchase from LetsTalk and a helpful wireless expert will help you with any questions you might have.
  • We offer a 30-day, 100% satisfaction guarantee with a full refund and no restocking fees on the products you buy from us.

 
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